Delivery & returns

Delivery costs

Standard delivery is $5.95 per order. Delivery is included for product subtotals of $100 or more. The order summary shows the total before submission.

Product handling

These machines use US 120 V 60 Hz power. Check the stitch list and accessory family. Unplug before changing a needle or cleaning the bobbin area. Thread and fabric are not supplied.

Before requesting a return

Contact support@hemstudio.shop with the order reference and item details. Keep packaging and do not return a product without receiving return instructions. Statutory rights are unaffected.

Availability

Delivery eligibility and timing must be confirmed for the destination. Installation or assembly services are not included.